{"id":3,"date":"2026-01-21T19:23:59","date_gmt":"2026-01-21T19:23:59","guid":{"rendered":"https:\/\/banksymarrakech.com\/?page_id=3"},"modified":"2026-02-19T15:17:07","modified_gmt":"2026-02-19T15:17:07","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/banksymarrakech.com\/en\/politique-de-confidentialite\/","title":{"rendered":"Politique de confidentialit\u00e9 &#038; Cookies"},"content":{"rendered":"<div id=\"fws_69e4c9b432bc6\"  data-column-margin=\"default\" data-midnight=\"dark\"  class=\"wpb_row vc_row-fluid vc_row  right_padding_5pct left_padding_5pct right_padding_tablet_5pct left_padding_tablet_5pct\"  style=\"padding-top: 0px; padding-bottom: 0px; \"><div class=\"row-bg-wrap\" data-bg-animation=\"none\" data-bg-animation-delay=\"\" data-bg-overlay=\"false\"><div class=\"inner-wrap row-bg-layer\" ><div class=\"row-bg viewport-desktop\"  style=\"\"><\/div><\/div><\/div><div class=\"row_col_wrap_12 col span_12 dark left\">\n\t<div  class=\"vc_col-sm-12 wpb_column column_container vc_column_container col no-extra-padding inherit_tablet inherit_phone flex_gap_desktop_10px\"  data-padding-pos=\"all\" data-has-bg-color=\"false\" data-bg-color=\"\" data-bg-opacity=\"1\" data-animation=\"\" data-delay=\"0\" >\n\t\t<div class=\"vc_column-inner\" >\n\t\t\t<div class=\"wpb_wrapper\">\n\t\t\t\t\n<div class=\"wpb_text_column wpb_content_element\" >\n\t<h1 class=\"nomads_banksy\" style=\"font-weight: 400;\">Privacy Policy &amp; Cookies<\/h1>\n<p><em>Last updated: February 2026<\/em><\/p>\n<h2>1. Data Controller<\/h2>\n<p class=\"translation-block\">CARDEMA S.A.R.L.<br>\n16 Riad Laarouss, Derb Sidi Ali Ben Hamdouch, 40000 Marrakech, Morocco<br>\nICE: 002859276000005 \u2014 RC: 143519<br>\nEmail: hello@banksymarrakech.com<\/p>\n<h2>2. Data Collected<\/h2>\n<p>When using banksymarrakech.com and booking tickets, we collect the following data: <a href=\"https:\/\/banksymarrakech.com\/en\/\">banksymarrakech.com<\/a> et de la r\u00e9servation de billets, nous collectons les donn\u00e9es suivantes :<\/p>\n<ul>\n<li class=\"translation-block\">Identification data: first name, last name, email address, phone number<\/li>\n<li class=\"translation-block\">Browsing data: IP address, browser type, pages visited, duration of visit (via analytical cookies)<\/li>\n<li class=\"translation-block\">Transaction data: order reference, ticket type, amount, selected payment method<\/li>\n<li class=\"translation-block\">Communication data: if you contact us by email, we retain the history of correspondence<\/li>\n<\/ul>\n<h2>3. Purpose of Processing<\/h2>\n<p>Your personal data is collected for the following purposes:<\/p>\n<ul>\n<li>Management and confirmation of ticket bookings<\/li>\n<li>Sending tickets by email and communications related to your visit<\/li>\n<li>Processing refund or cancellation requests<\/li>\n<li>Sending newsletters and exhibition updates (with your explicit consent)<\/li>\n<li>Improving the website and analysing visitor statistics<\/li>\n<li>Compliance with legal and accounting obligations<\/li>\n<\/ul>\n<h2>4. Legal Basis for Processing<\/h2>\n<p>The processing of your data is based on:<\/p>\n<ul>\n<li class=\"translation-block\">Performance of a contract: for managing bookings<\/li>\n<li class=\"translation-block\">Your consent: for marketing communications (newsletters, offers)<\/li>\n<li class=\"translation-block\">Legitimate interest: for improving our services and ensuring site security<\/li>\n<li class=\"translation-block\">Legal obligation: for the retention of invoicing data<\/li>\n<\/ul>\n<h2>5. Data Retention Period<\/h2>\n<ul>\n<li class=\"translation-block\">Booking data: 5 years from the date of the visit (legal and accounting obligations)<\/li>\n<li class=\"translation-block\">Browsing data (cookies): maximum of 13 months<\/li>\n<li class=\"translation-block\">Marketing data: until you unsubscribe or withdraw consent<\/li>\n<li class=\"translation-block\">Contact emails: 2 years<\/li>\n<\/ul>\n<h2>6. Data Sharing<\/h2>\n<p>Your data is never sold to third parties. It may only be shared with:<\/p>\n<ul>\n<li class=\"translation-block\">PayPal: for online payment processing (see PayPal\u2019s Privacy Policy)<\/li>\n<li class=\"translation-block\">Hostinger: website hosting provider, for data storage purposes<\/li>\n<li class=\"translation-block\">Technical service providers: where necessary for ticketing management or email distribution, under confidentiality agreements<\/li>\n<\/ul>\n<h2>7. Cookies<\/h2>\n<p>A cookie is a small text file placed on your browser when you visit our website. The following types of cookies are used:<\/p>\n<h3>Strictly necessary cookies<\/h3>\n<p>These cookies are essential for the website to function properly (session management, ticket cart, security). They cannot be disabled.<\/p>\n<h3>Analytical cookies<\/h3>\n<p>We use analytics tools (such as Google Analytics or equivalent) to measure website traffic and improve user experience. These cookies are only placed with your consent.<\/p>\n<h3>Marketing cookies<\/h3>\n<p>If you have agreed to receive marketing communications, cookies may be used to personalise content and advertising. These cookies are only placed with your consent.<\/p>\n<h3>Managing your cookie preferences<\/h3>\n<p>On your first visit, a cookie banner invites you to accept or decline non-essential cookies. You may modify your preferences at any time through your browser settings:<\/p>\n<ul>\n<li>Chrome: Settings &gt; Privacy and Security &gt; Cookies<\/li>\n<li>Firefox: Options &gt; Privacy &amp; Security<\/li>\n<li>Safari: Preferences &gt; Privacy<\/li>\n<\/ul>\n<h2>8. Your Rights<\/h2>\n<p>In accordance with applicable data protection regulations, you have the following rights:<\/p>\n<ul>\n<li class=\"translation-block\">Right of access: obtain a copy of your personal data<\/li>\n<li class=\"translation-block\">Right to rectification: correct inaccurate or incomplete data<\/li>\n<li class=\"translation-block\">Right to erasure: request deletion of your data<\/li>\n<li class=\"translation-block\">Right to object: object to the processing of your data for marketing purposes<\/li>\n<li class=\"translation-block\">Right to data portability: receive your data in a structured format<\/li>\n<li class=\"translation-block\">Right to withdraw consent: at any time, without retroactive effect<\/li>\n<\/ul>\n<p class=\"translation-block\">To exercise these rights, contact us at: hello@banksymarrakech.com<\/p>\n<h2>9. Security<\/h2>\n<p>We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or destruction. The website is secured with an SSL certificate (HTTPS protocol). Online payments are processed exclusively via PayPal, which applies its own security measures.<\/p>\n<h2>10. Policy Updates<\/h2>\n<p>This policy may be updated at any time. The date of the latest revision is indicated at the top of this page. We encourage you to review it regularly.<\/p>\n<h2>11. Contact<\/h2>\n<p class=\"translation-block\">For any questions regarding the protection of your personal data:<br>\nEmail: hello@banksymarrakech.com<br>\nCARDEMA S.A.R.L. \u2014 16 Riad Laarouss, Derb Sidi Ali Ben Hamdouch, 40000 Marrakech, Morocco<br><\/p>\n<\/div>\n\n\n\n\n\t\t\t<\/div> \n\t\t<\/div>\n\t<\/div> \n<\/div><\/div>","protected":false},"excerpt":{"rendered":"Politique de confidentialit\u00e9 &amp; Cookies Derni\u00e8re mise \u00e0 jour : f\u00e9vrier 2026 1. Responsable du traitement CARDEMA S.A.R.L. 16 Riad Laarouss, Derb Sidi Ali Ben Hamdouch, 40000 Marrakech, Maroc ICE...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Politique de confidentialit\u00e9 &amp; Cookies - Banksy Universe Marrakech<\/title>\n<meta name=\"description\" content=\"Politique de confidentialit\u00e9 et gestion des cookies du site Banksy Universe Marrakech.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de confidentialit\u00e9 &amp; Cookies\" \/>\n<meta property=\"og:description\" content=\"Politique de confidentialit\u00e9 et gestion des cookies du site Banksy Universe Marrakech.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/banksymarrakech.com\/en\/politique-de-confidentialite\/\" \/>\n<meta property=\"og:site_name\" content=\"Banksy Universe Marrakech\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-19T15:17:07+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/banksymarrakech.com\/politique-de-confidentialite\/\",\"url\":\"https:\/\/banksymarrakech.com\/politique-de-confidentialite\/\",\"name\":\"Politique de confidentialit\u00e9 & Cookies - Banksy Universe Marrakech\",\"isPartOf\":{\"@id\":\"https:\/\/banksymarrakech.com\/#website\"},\"datePublished\":\"2026-01-21T19:23:59+00:00\",\"dateModified\":\"2026-02-19T15:17:07+00:00\",\"description\":\"Politique de confidentialit\u00e9 et gestion des cookies du site Banksy Universe Marrakech.\",\"breadcrumb\":{\"@id\":\"https:\/\/banksymarrakech.com\/politique-de-confidentialite\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/banksymarrakech.com\/politique-de-confidentialite\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/banksymarrakech.com\/politique-de-confidentialite\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/banksymarrakech.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Politique de confidentialit\u00e9 &#038; 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