ABOUT THE EXPERIENCE
What can I expect from the event?
The experience is an immersive journey into the world of Banksy, featuring large-scale mural reproductions, authentic works from private collections, interactive installations, and multimedia experiences inspired by the artist's most iconic creations. The exhibition takes visitors through different cities and themes that shaped Banksy's work, combining street art, storytelling, and immersive scenography in a unique cultural experience. At the end of the visit, guests can also enjoy the rooftop lounge area and browse exclusive merchandise inspired by the exhibition.
Where is the experience located?
Banksy Universe Marrakech, 16 Derb Sidi Ali Ben Hamdouch, Marrakech 40000, Morocco
Does the experience take place in an indoor or outdoor venue?
This experience is held indoors in an air-conditioned venue.
How long does the experience last?
For you to have an estimate, people usually spend 30-40 min at this experience.
Will food and beverage be available on site for purchase?
Yes, you will be able to purchase food and beverage at the rooftop.
Is there parking available?
Unfortunately, there won't be parking at this venue.
Will there be additional sessions?
Unfortunately, we cannot guarantee there will be extra dates. Please refer to the experience page for updated information on availability, as those are the confirmed dates and timings.
Is there Virtual Reality?
This experience does not have virtual reality.
Is there a dress code?
There's no defined dress code for this experience; a casual look will be fine.
Will there be interaction with the performers?
While the performers will captivate and engage the audience, the experience does not involve direct interaction with them. You can fully immerse yourself in the performance by observing and enjoying it.
Will there be merchandise for sale?
Yes! There will be merchandise for sale at the shop.
ABOUT TICKETS
Can I purchase tickets at the door?
We will have a box office on site. However, tickets may be sold out by the time you arrive at the event, so we highly recommend you book your tickets in advance in order to guarantee your spot. You can purchase tickets in the Fever App or on the Fever website.
Do I need to print my ticket?
You can find your ticket in the "Tickets" section of the Fever app (you can download it from the Apple App Store or Google Play). Please remember to log in with the same login method used to make the purchase.
You will also find your QR code in your purchase confirmation email.
I can't find my ticket. What should I do?
You can view your ticket in the Fever app, within the Tickets section. If you don't have the app installed, you can download it from the Apple Store or Google Play. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please contact us.
Can I change the date of my ticket? Are refunds allowed?
This experience allows date changes up to 48 hours in advance. If you would like to make the change, please contact us and include the ticket ID associated with your purchase.
No refunds are permitted under any circumstances. For more information, you can consult our T&Cs.
Can I make a group booking?
You can make group bookings up to the amount of tickets our app/web allows you to purchase (based on availability). No special group bookings will be made for this event.
ABOUT ACCESS TO THE EVENT
Do I need to arrive at the start of my scheduled session?
It is recommended that you arrive at the time stated on your ticket, but you can arrive within the next 15 minutes.
Can I bring animals?
Unfortunately, no animals are allowed at the location.
Is the venue accessible?
Unfortunately, this experience could not be accommodated in an accessible venue.
What are the prohibited items at the experience?
In line with safety and hygiene standards, outside food and beverages, sharp or hazardous items, and any objects that may affect the guest experience or operational procedures are not permitted. Touching the artwork is also prohibited.
Do you offer carer tickets?
Unfortunately, no carer tickets are available for this event.
Is the experience accessible for deaf/visually impaired people?
Unfortunately, this experience could not be adapted for the visually and/or hearing impaired. We are doing our best to make all of our experiences inclusive and recommend that you take a look at other experiences in your city.
Are there chairs available? Can I be seated during the experience/exhibition?
This is a walkthrough experience, but if you need a little rest, you will be able to find some seats for you to have a break.
Will restrooms be available on site?
Yes, this venue has restrooms.
Can I take photos or record the experience?
Feel free to take photos without flash. When taking photos, please make sure not to disturb other customers. Professional equipment and tripods are not permitted.
Is there a Lost & Found?
Unfortunately, there won't be a Lost & Found at this experience.
Is coat check available?
Unfortunately, this venue has no coat check.
Is there an age requirement?
All ages are welcome to this experience. Kids under 12 years old will be allowed in for free.
Will there be an audio guide?
Unfortunately, this experience does not include an audio guide.